Operating the Business
Crowd Manager
Starting June 1, 2011 every bar, nightclub, dance hall, or discothèque, with an occupant load of 100 persons or more shall designate a Crowd Manager in accordance with the state fire prevention regulation. 

1. The fire code changes require "the owner or operator of a nightclub, dance hall,                       discothèque or bar, with an occupant load of 100 persons or more" to "designate one             crowd manager for every 250 occupants or portion thereof based upon the Certificate           of Inspection issued" under the State Building Code
2. The designated Crowd Manager must be present in the facility during all hours that it              is open to the public;
3. The Crowd Manager must complete the Fire and Building Safety Checklist every day                 the building is open to the public. The checklist insures that the facility is safe to open             to the public through a visual inspection of the property conducted each day prior to               opening by the trained Crowd Manager.
4. The designated Crowd Manager must be trained and tested every three years.
5. The State Fire Marshal has made this testing free and available online at mass.gov/dfs,           keyword “Crowd Manager Training”

         o    Includes printable copies of the Fire and Building Safety Checklist
         o    Frequently Asked Questions
         o   Email help contacts